Ember Permanent Lighting Text Alerts — Terms & Conditions

Last updated: July 9th, 2026

Program Description

Ember Permanent Lighting Text Alerts is a text messaging program operated by Ember Permanent Lighting that sends appointment reminders, installation and service updates, order confirmations, and/or promotional offers to customers who opt in. By enrolling, you agree to these Terms & Conditions and to our Privacy Policy.

How to Join

You may opt in to the Program by submitting your phone number through our website or point-of-sale form, or by verbally providing consent to a representative, followed by a confirmation text. By opting in, you consent to receive recurring automated text messages from or on behalf of the Program at the mobile number provided. Consent is not a condition of purchase.

Message Frequency

Message frequency varies and may vary based on your interactions with us.

Cost of Messages

Message and data rates may apply. Message frequency varies. You are responsible for any charges from your wireless carrier related to text messaging on your device.

How to Opt Out

You can cancel the Program at any time. Text STOP to the number you received messages from, and we will confirm your opt-out and send no further messages, except a final confirmation message.

If you opt out of one message program, you may continue to receive messages from other programs you have separately opted into until you opt out of those as well.

How to Get Help

For help at any time, text HELP to the number you received messages from, or contact us directly at support@emberpermanentlighting.com or 801-251-6809.

Supported Carriers

Carriers are not liable for delayed or undelivered messages. Participating carriers include major U.S. wireless carriers, but coverage may not extend to all carriers or devices.

Privacy

Your privacy is important to us. Please review our Text Messaging (SMS) Privacy Policy for details on how we collect, use, and protect your information, including our commitment that mobile opt-in information is never shared with third parties for marketing or promotional purposes.

Customer Support

For any questions about the Ember Permanent Lighting Text Alerts program, contact us at:

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.