Ember Permanent Lighting — Privacy Policy
Effective Date: 9/6/2026
Ember Permanent Lighting (“Ember,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, request a quote, or purchase our products or services.
Information We Collect
We may collect information you voluntarily provide to us, including your name, phone number, email address, mailing or installation address, payment information, and other information necessary to provide our products and services. We may also automatically collect certain information about your use of our website, such as your IP address, browser type, device information, and pages visited.
How We Use Information
We may use your information to:
- Provide quotes, products, and services;
- Schedule and communicate regarding installations or service;
- Process payments and transactions;
- Respond to inquiries and customer-service requests;
- Improve our website, products, and services;
- Send promotional or marketing communications where permitted by law; and
- Comply with legal and regulatory requirements.
Sharing of Information
We do not sell your personal information. We may share information with trusted service providers, contractors, payment processors, advertising or marketing providers, technology providers, or other parties when reasonably necessary to operate our business, provide services to you, or comply with legal obligations.
Cookies and Tracking
Our website may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, understand website traffic, and support advertising and marketing efforts. You may adjust your browser settings to limit certain cookies.
Communications
If you provide your phone number or email address, you may receive communications from us regarding your inquiries, appointments, services, or account. Where required by law, marketing communications will provide an option to opt out. You may opt out of marketing communications at any time by following the instructions provided in the communication or contacting us directly.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information. However, no method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
For details specific to our SMS/text messaging program, please see our Text Messaging (SMS) Privacy Policy.